Frequently Asked Questions

Check out frequently asked questions and issues with their answers below or email us

PRICING

  • Why is the pricing different depending on whether I book online or show up without an appointment?

    SECTION TO BE UPDATED SOON

    With the intention of properly planning our hairdressers' schedules as far in advance as possible in order to better serve our clients, we award more favorable per-minute pricing to clients who help us achieve this goal.

  • What is a complete customer file and why?

    SECTION TO BE UPDATED SOON

    In order to serve our customers well, we attach importance to knowing the following information:

  • What is an incomplete customer file

    A customer file is considered incomplete when the email address and / or phone number is missing.

  • What information do I need to provide to book online

    SECTION TO BE UPDATED SOON

    Here are the 4 informations required to book online:

WHY DO PEOPLE LOVE STATION10?

  • Custom price haircut

    Each haircut is unique and therefore requires a price that reflects this reality. Our per-minute pricing system ensures that you pay the right price for your haircut needs.

  • Online booking or WALKIN

    Our 24/7 online booking platform ensures that your place is reserved at the moment that suits you best and with the hairdresser of your choice. The process is quick and easy. It is also possible to come as a WALKIN client and register for the next available spot

  • Professional hairdressers

    All our hairdressers are experienced professionals and graduates from a recognized institution.

  • Cashless payment process

    Cashless payment process. Debit or credit only

  • 7-day satisfaction guarantee

    If not 100% satisfied of your haircut within 7 days following your visit, come back to any of our salons with any of our hairdressers and we will  correct the situation free of charge. Your complete satisfaction is our priority.

  • Services appreciated by men and women (and everybody in between)

    Everybody is welcomed at STATION10 as long as you have some hair to cut or beard to trim.

  • Ecological processes

    Little water and very few chemicals are used in our various processes.

  • Rigorous sanitary standards

    Disinfectant products as well as UV ovens are used between each client to ensure that tools and equipment are clean

  • Refreshing hair vacuum system

    Unique hair vaccum and cleaning system is used after each cut